Responsible gambling

As part of our commitment to responsible gaming, we are dedicated to providing you with a safe and enjoyable experience. We understand that problem gambling can affect anyone, regardless of age or background, which is why we have implemented various tools to help prevent this.

Deposit Limits

You can set deposit limits on your account at any time through the "Responsible Gaming" section in My Account. This will ensure you never exceed a specific amount and are always in control of your spending.

Reality Checks

We encourage responsible gaming by providing reality checks, which remind players how long they have been playing online for and recommend taking breaks to maintain balance.

Time-Outs

If needed, you can activate short-term time-outs to pause or suspend play on your account. This is an opportunity to step away from the game and assess your habits.

Self-Exclusion

For more serious cases, our self-exclusion tool allows players to temporarily block access to their account for a specified period of time (from 24 hours to six months). This helps prevent you from engaging in gaming activities that may lead to harm.

Tools and Resources

To support your responsible gaming journey, we provide information on problem gambling prevention, as well as links to relevant resources. These include national or provincial problem-gambling helplines, independent counseling organizations, and other helpful services.

By being aware of these tools and taking action when needed, you can maintain a balanced approach to gaming and prevent the potential negative consequences associated with excessive play.

For Further Assistance

If you have concerns about your gambling habits or need support in managing problem gaming behaviors, we are here to help. Please reach out through our Live Chat service for more guidance.